Contact Us

Roche South Africa Switchboard

Roche South Africa Address

Physical address: Building E, Hertford Office Park, 90 Bekker Road, Midrand, 1686 

Postal address: P O Box 1469, Halfway House, 1685 

Roche Pharma Contact Form

This page is provided as a contact service and does not replace the advice of a physician. Roche cannot respond to questions about general medical information or questions regarding your personal medical condition.

Not from South Africa?

If you are not a resident in South Africa, please submit your enquiry here.To help us process your enquiry effectively, please complete the form below or contact the Communications department on the telephone number(s) below.

Adverse event reporting

For the reporting of safety related queries and spontaneous adverse event reports contact Drug Safety at: [email protected]and [email protected]

Roche Switchboard telephone: +27 11 504 4746.

Contact REAL (Roche Ethical Assistance Line) Helpline for any patient or product queries: 0800 21 21 25

For all other queries contact [email protected]

Roche Diagnostics Contact Form:

Roche Diagnostics is responsible for:

• Cobas Machines

• Serum Work Area Solution

• Hemostasis testing

• Hematology

• Urinalysis

• Molecular diagnostics

• Roche Blood Safety Solutions

• Point of Care Testing

• Tissue Diagnostics

• Reagents

Please send all queries for Roche Diagnostics to: [email protected]

90 Bekker Road
Hertford Office Park, Building E
Vorna Valley
Midrand
South Africa

Tel: +27 (0)11 504 4600

Roche Diabetes Care Contact Form:

Roche Diabetes Care is responsible for:

• Accu-Chek Glucose Monitoring System e.g. Accu-Chek Instant and Accu-Chek Performa

• Accu-Chek Insulin Delivery System e.g. Accu-Chek Combo

• Eversense Continuous Glucose Monitoring System

Please send all queries for Roche Diabetes Care to [email protected]

90 Bekker Road
Hertford Office Park, Building E
Vorna Valley
Midrand
South Africa

Tel: +27 (0)11 504 4600